Re

ffLegal

Privacy Policy

Effective Date: May 2026 · J&JOHN Corp. · ARKPIA

These Terms of Service govern your use of the ARKPIA platform operated by J&JOHN Corp. By accessing or using ARKPIA, you agree to be bound by these terms. Please read them carefully before registering or transacting.

1. Platform Overview

ARKPIA is a physical art authentication and commerce platform that provides:

• SHA-256 based artwork fingerprinting and Certificate of Authenticity (COA) issuance

• OwnershipChain — a tamper-evident provenance record for physical artworks

• Public verification via unique /verify URLs

• Marketplace for buying and selling verified physical artworks

• Soft Close auction system

• SHOP for artist-affiliated goods

2. Eligibility and Registration

To use ARKPIA you must:

• Be at least 18 years of age

• Provide accurate and complete registration information

• Complete applicable KYC verification before transacting

• Not be subject to applicable trade sanctions or restrictions

  
  

Artist Registration: All artist applications are individually reviewed. Approval is at ARKPIA's sole discretion. Approval does not guarantee any specific level of exposure or sales.

Collector Registration: Collectors may browse freely. KYC verification is required upon first purchase.

3. Artwork Registration and Authentication

• Artists warrant that they are the sole creator and rightful owner of all artworks registered

• ARKPIA generates a SHA-256 dual-hash fingerprint upon approval — this creates a tamper-evident digital record, not a legal guarantee of authenticity

• The OwnershipChain record is created upon delivery confirmation, not at the time of payment

• ARKPIA reserves the right to reject or remove artworks that violate platform standards or applicable law

• Each registered artwork receives a unique ARKPIA Serial (ARK-YYYY-XXXXX) and public /verify URL

4. Transactions and Payment

Payment Methods: Bank wire transfer is the primary payment method for art transactions. Card payments are also supported for eligible transactions. Payment credentials are processed by authorized third-party payment providers.

Card Payment Limits: Card payments may be limited by transaction amount, transaction type, or compliance review. Under current platform policy, higher-value transactions, including transactions above $3,500 USD, may be routed to bank wire transfer.

Payment Matching: Invoice name and payment name must match exactly. Third-party payments (payment by someone other than the registered account holder) are prohibited as a risk management measure. Exceptions require enhanced due diligence documentation.

Wire Transfer Deadline: Payment must be received within approximately 5 calendar days (120 hours) of order placement. Orders unpaid within this period may be cancelled.

Ownership Transfer: Ownership of an artwork transfers only after physical delivery is confirmed by the buyer. Payment does not constitute ownership transfer. The OwnershipChain record is updated upon confirmed delivery.

5. Resale Royalties

• The original artist receives a 2% resale royalty on all verified resales processed through ARKPIA

• This rate applies uniformly regardless of membership tier or sale price

• Royalties are calculated on the final sale price and automatically allocated at settlement

• Royalties apply only to resales conducted through the ARKPIA platform

6. Cancellation and Returns

Fixed-Price Artworks: Once the payment period has passed and the order is confirmed, sales of fixed-price artworks are final except where otherwise required by law or approved by ARKPIA through a documented dispute review.

Auction Sales: Auction wins are Final Sale and cannot be cancelled except where otherwise required by law.

SHOP Orders: Cancellation is permitted within 24 hours of payment under current policy. Requests must be submitted through the platform.

Disputes: In cases of material discrepancy between the listed and delivered artwork, buyers must contact ARKPIA within 48 hours of delivery confirmation. ARKPIA will review the case and may facilitate dispute resolution at its discretion.

7. VIP Collector Status

• VIP Collector status is automatically granted when cumulative purchases reach $20,000 USD

• VIP Collectors may receive early access notifications for high-value works up to 48 hours before general availability

• VIP status is based on platform purchase history and is non-transferable

8. Selected Artists Program

The inaugural Selected Artists cohort (up to 50 artists) may receive:

• PRO or ELITE-level platform features at no cost during the designated period

• Priority placement on the homepage and curated exhibitions

• Joint launch promotion participation

• Corporate and K-Culture collaboration planning opportunities

• Monthly ArtPack credit at no charge

Benefits are provided at ARKPIA's discretion and are subject to change with reasonable notice. Benefits are personal to the approved artist and non-transferable.

9. Non-Exclusivity

ARKPIA does not require exclusivity from registered artists. Artists may sell their works through galleries, art fairs, and other channels simultaneously. Works sold off-platform may be connected to ARKPIA's OwnershipChain through the External Sale process subject to seller approval.

10. Prohibited Conduct

• Registering artworks you did not create or do not have the right to sell

• Submitting false or misleading information in any form

• Attempting to manipulate SHA-256 fingerprints or OwnershipChain records

• Using the platform for money laundering or any unlawful purpose

• Interfering with platform security, integrity, or other users' accounts

• Circumventing identity verification requirements

11. Limitation of Liability

ARKPIA provides a platform and infrastructure for art authentication and commerce. We do not guarantee:

• The financial value or future appreciation of any artwork

• Continuous, uninterrupted access to the platform

• The legal title or ownership validity of externally registered works

To the maximum extent permitted by law, J&JOHN Corp.'s liability is limited to the fees paid by the user in the 12 months preceding the claim.

12. Governing Law

These Terms are governed by the laws of the Republic of Korea. Disputes shall be resolved through the competent courts of Seoul, Korea, unless otherwise required by applicable consumer protection law.

13. Changes to Terms

ARKPIA may modify these Terms at any time. Registered users will be notified of material changes via email at least 14 days before they take effect. Continued use of the platform constitutes acceptance.

14. Contact